Airhubapp is committed to protecting your personal data and ensuring your privacy in line with the General Data Protection Regulation (GDPR). GDPR represents the most comprehensive data protection legislation in the world, aimed at giving individuals more control over their personal information and imposing strict guidelines on organizations about how they collect, process, and store data.
What Is Personal Data?
Personal data refers to any information that can directly or indirectly identify a person. This includes obvious data like your name, address, and email, but also more specific information such as your IP address, browsing habits, and device identifiers.
At Airhubapp, we collect and process a limited amount of personal data strictly necessary for providing our services, including:
- Basic Identification Information: Name, email address, and contact details.
- Transaction Data: Payment details such as billing address and transaction history.
- Technical Data: IP address, browser type, and access times.
- Preferences: Data related to your choices and behaviors on our site, including cookies.
Why We Collect Your Data
- Order Processing: To fulfill your order, process payments, and deliver digital eSIMs.
- Customer Support: To resolve issues quickly and efficiently.
- Account Management: To keep your information up-to-date and manage your orders.
- Security: To detect and prevent fraud or breaches.
- Marketing & Personalization: To send relevant offers or updates (if you’ve opted in).
How We Use and Share Your Data
We do not sell or rent your personal information. Data may be shared with trusted partners such as:
- Payment processors
- Analytics providers
- Marketing tools (if opted in)
- Third-party service providers (e.g., delivery or support)
Your Rights Under GDPR
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion under certain circumstances.
- Right to Restrict Processing: Limit processing when disputing accuracy.
- Right to Data Portability: Transfer data to another organization.
- Right to Object: Stop processing for marketing or profiling.
To exercise these rights, contact our Data Protection Officer at support.airhubapp.com.
How We Protect Your Data
- Encryption: Sensitive data encrypted in transit and at rest.
- Access Control: Restricted to authorized personnel only.
- Regular Audits: Ongoing security checks and assessments.
Data Retention
We retain personal data only as long as necessary. Once no longer required, data is securely deleted or anonymized.
Cookies and Tracking
- Essential Cookies: Needed for basic functionality.
- Performance Cookies: Track usage to improve performance.
- Targeting Cookies: Used for personalized advertising.
You can manage or block cookies in your browser settings. See our Cookie Policy for details.
Legal Basis for Processing
- Consent: When you agree to specific uses (e.g., marketing).
- Contractual Obligations: Needed to provide purchased services.
- Legitimate Interests: For fraud prevention, site functionality, etc.
Data Transfers Outside the EEA
If data is transferred outside the EEA, we ensure compliance via Standard Contractual Clauses and Data Processing Agreements with third parties.
Data Protection Officer (DPO)
Our DPO oversees GDPR compliance. Contact: support.airhubapp.com.
Conclusion
Protecting your privacy is our top priority. We are transparent and accountable in how we handle your data. For more details, visit our Privacy Policy page or reach out to our support team.