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How to install your eSIM on an Android device?

Installing an eSIM on Android eSIM‑compatible phones is a simple, quick process—often under five minutes. Follow the steps below to set up and activate your eSIM connection.

What is an eSIM on Android phones?

An eSIM (embedded SIM) is a SIM card built into the device at purchase. It works like a physical SIM card, giving you cellular or mobile data service without a physical card and without the risk of damaging the phone.

How to install your eSIM on Android phones?

You need an Android eSIM‑compatible phone and an eSIM QR code from your carrier. Some apps let you skip the QR code step, especially on eSIM‑supported Samsung phones. Below are steps for Samsung and Google Pixel.

Installing an eSIM on a Samsung Galaxy

Step 1: Open the Settings app and tap Connections.

Samsung Settings – tap Connections

Step 2: Tap SIM manager.

Samsung Settings – tap Connections

Step 3: Tap Add eSIM to add the eSIM to your device.

Samsung Connections – SIM manager → Add eSIM

Step 4: Choose Scan the QR code (or another option if your carrier offers it) and follow the on-screen instructions.

Samsung Connections – SIM manager → Add eSIM

Installing an eSIM on a Google Pixel

Step 1: Open Settings and go to Network & Internet.

Step 2: Select SIMs.

Google Pixel – Choose how to add your eSIM (Scan QR code)

Step 3: Tap Add SIM.

Google Pixel – Choose how to add your eSIM (Scan QR code)

Step 4: Choose Set up an eSIM.

Android Network & internet → SIMs → Add SIM → Set up an eSIM

Step 5: Scan your eSIM QR code when prompted.

How to check if your eSIM is installed on Android or not?

Open the SIM menu in your Android settings—usually under SIMs or SIM manager. Check whether your eSIM is listed and active. If it is connected and active, you're all set. If it's not connected or not active, try powering off your phone and turning it back on, or contact your provider for support.

Which issues do you have with the installation of an eSIM on Android?

Most Android eSIM installation problems are related to carrier compatibility and phone software. Other common issues include:

  • Software not up to date
  • Mobile account or plan issues (e.g. wrong plan)
  • Carrier or network problems
  • Incorrect settings in the SIM card manager
  • Regional lock
  • Installation code not valid or not entered correctly
  • Mistakes during the installation steps

Resolving these problems depends on the exact cause. With the right guidance and a bit of patience, most issues can be fixed.

Trouble with Android eSIM installation? Here are some possible solutions

Will my phone work? If eSIM setup doesn't work as expected, try the following:

  • Contact your carrier first to confirm they support eSIM and that your plan is eligible. Ask if they have a step-by-step guide.
  • If the issue continues, update your phone software, check your internet connection, and restart your phone.
  • Some users find that turning airplane mode ON and then OFF helps.

If unable to install an eSIM on Android with a QR code

Confirm that the QR code from your carrier is correct and still active. If installation still fails, ask your carrier whether you can activate the eSIM manually using details they provide (e.g. activation code or SM-DP+ address).

Conclusion

Installing and managing an eSIM on Android is often simpler than using a traditional SIM card. You can use your phone with eSIM on supported Samsung or Google Pixel devices. Problems caused by incompatible providers or software settings can usually be resolved with troubleshooting and support from your service provider, so you can enjoy seamless mobile connectivity.

Ready to try eSIMs and change the way you stay connected?

Download the Airhub app to purchase, manage and top up your eSIMs anytime, anywhere!

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